News & Happenings
Park Avenue Awarded 2018 TripAdvisor Certificate of Excellence
24 May 2018 – Park Avenue Hospitality Group today announced that 3 of the company’s properties received the 2018 TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that have consistently achieved great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.
The properties that have received the 2018 TripAdvisor Certificate of Excellence are:
1. Park Avenue Changi
2. Park Avenue Clemenceau
3. Park Avenue Rochester
We are honoured that two of our properties have earned the TripAdvisor Certificate of Excellence. There is no greater seal of approval than being recognised by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the achievement is a remarkable vote of confidence to our continued business success and commitment to service excellence.
“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the perfect trip.”
The Certificate of Excellence takes into account the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.