Our guest is what matters most to us. We have procedures, but we always go the extra mile to make a difference in their stay. Our processes do not stifle us.
At Park Avenue we believe small gestures make a real difference. We strive to be thoughtful and attentive to our guests’ needs instead of offering over-the-top services that lack relevance.
We do not believe in flashy extras that you do not end up using anyway. Here we care about the one thing that truly makes a difference: how you feel when you stay with us? Do you feel welcomed, cared for, and connected to the city?
Formal is fancy, but formal is cold. We like to keep things more human. We say ‘Hi’ and we say it with a smile.
We believe a great stay goes beyond the walls of a hotel. We love sharing our favourite places so guests can do more; more discovery, more business, and more fun.