At Park Avenue Hospitality, health and safety of our guests, staff and partners remain our top priority. Mandatory safety measures to ensure a safe visit to our properties and stringent requirements of sanitisation and hygiene practices in our rooms, serviced offices, meeting facilities and public areas have been implemented.
We are also pleased to announce that Park Avenue Rochester, Clemenceau and Robertson are certified SG Clean by Enterprise Singapore, Singapore Tourism Board and National Environment Agency.
Our " Stay with confidence at Park Avenue" motto shows how we prepare our hotels & serviced apartments to welcome you back again.
We have introduced 5 Key Steps in our properties to ensure that we always maintain a high levels of safety and cleanliness standards.
Implementing clear protective barriers at the front desk to prevent droplet infection. Distribution of Personal Protective Equipment (PPE) such as masks, face shields and gloves according to job requirements.
Use of misting machine to disinfect the property. Increase sanitisation of high touch areas and items including remote controls, lift buttons and counter tops according to the industrial standards such as SG Clean. And key cards are sanitised in a UV drop box.
Use of technology to minimise physical interaction through contactless payment solutions and hand sanitising stations.
Enforcing safe distancing measures of at least 1m in public areas, back of the house and controlling access to recreational facilities such as the pool and gym.
Active monitoring of all staff, visitors and guests through digital contact tracing (such as Singapore Government’s TraceTogether app), and non-invasive temperature screening at entrances.
The Singapore Government announced new precautionary guidelines for the resumption of business activities in phases, starting from 2 June 2020 for Hotels and Serviced Apartments, as a precautionary measure of COVID-19.
During this period, Park Avenue Clemenceau and Robertson will accept new reservations from Singapore residents or residents on work pass who seek temporary accommodation due to legitimate reasons such as home renovation, individuals who finished serving their Stay-Home Notice (SHN), individuals with a letter of support issued by the MSF. Foreign travellers or foreign workers affected by the travel restrictions and locally based healthcare professionals & frontliners. Existing guests who have already checked in can continue to stay with us.
We will allow full cancellation or amendment of existing bookings that fall between this period.